SERVICE ALERT!

Calls and formal complaints to Patient Ombudsman are extremely high at this time.

For new complainants: expect delays in returning your call.

For current complainants: expect delays in progressing your complaint file.

Our sincere apologies – we are doing our best to respond to you as quickly as possible. Our team is prioritizing the most urgent complaints. We appreciate your patience.

COVID-19 questions and information

Thank you,
Patient Ombudsman Team

  • Contact us at

  • Toronto: 416-597-0339
  • Toll free: 1-888-321-0339
Woman sitting down

We continue to receive a high volume of calls and enquiries. Our team is prioritizing the most urgent complaints and will respond as quickly as possible. We appreciate your patience. COVID-19 questions and information.

How can we help you?

We will do everything we can to hear, understand and resolve your complaint, without taking sides. Working with you and the health sector organizations, we can help prevent the same issues from happening again to others and influence positive change in Ontario’s health care system.

Year Six cover image

Year Six


Annual Report 2021/22

VIEW OUR REPORT

 

long term care survey cover image

Fairness by Design


Resource on Long-Term Care Placement Process Without Consent

Learn More

Are you from a Health Sector Organization with questions?

Learn More