Calls and formal complaints to Patient Ombudsman are extremely high at this time.

For new complainants: expect delays in returning your call.

For current complainants: expect delays in progressing your complaint file.

Our sincere apologies – we are doing our best to respond to you as quickly as possible. Our team is prioritizing the most urgent complaints. We appreciate your patience.

COVID-19 questions and information

Thank you,
Patient Ombudsman Team


Join the Patient Ombudsman's innovative and inspired team committed to making a difference for patients and caregivers and influencing positive change in Ontario's health care system. Our commitment to meaningful work is driven by our organizational values.

Why Work for Us?

We are looking for people who are dedicated to fairness, have great problem-solving skills, are empathetic, effective communicators and can think on their feet.

Working with us, you’ll be immersed in a collaborative, dynamic and respectful environment that aims for excellence in customer service. We will value your energy and contribution every day, supporting you in your daily efforts to make a meaningful difference in the lives of Ontarians.

We offer competitive salaries, extended health and dental benefits, and a pension plan.


Current Job Postings


Date Posted

Date Closed

Coordinator, Investigations

March 27, 2024

March 29, 2023


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