Patient Ombudsman’s role is to help resolve complaints from current or former patients residents or their caregivers about experiences with public hospitals, long-term care homes, home care, and community surgical and diagnostic centres.
We work with all sides to try and find a fair resolution.
Patient Ombudsman’s online complaints form lists all health care organizations that we can receive complaints about. See the second tab called “HSO Details” to find lists of hospitals, long-term care homes, home care services, and community surgical and diagnostic centres.
The Ministry of Health also provides a list of all community surgical and diagnostic centres licensed under the Integrated Community Health Services Centres Act, 2023.