SERVICE ALERT!

Calls and formal complaints to Patient Ombudsman are extremely high at this time.

For new complainants: expect delays in returning your call.

For current complainants: expect delays in progressing your complaint file.

Our sincere apologies – we are doing our best to respond to you as quickly as possible. Our team is prioritizing the most urgent complaints. We appreciate your patience.

COVID-19 questions and information

Thank you,
Patient Ombudsman Team

Special Releases

 

Fairness by Design

 

Dealing with Lost Personal Belongings

Trespass and Other Restrictions on Attendance

Placement Process Without Consent

 

COVID-19 Special Reports

 

Report 1

Report 2

Report 3

 

 

 

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